We’ve signed an agreement to acquire BCycle from Trek. We’re gearing up to grow, scale, and invest for our future – and the future of bike share. Learn more

Reflecting on 2024 and Looking Ahead: A Milestone Year and Bright Future

As we close out an extraordinary year, I want to take a moment to reflect on a few milestones from 2024. This year started with substantial challenges and uncertainty. Through resilience and a steadfast commitment to our vision, we are wrapping the year with record ridership and organizational growth. 

BTS and BCycle: A Combined Force for Good 

A standout milestone from 2024 is the acquisition of BCycle and the start of the integration of Bicycle Transit Systems and BCycle teams into a unified organization. Together, we’ve already become stronger and smarter, with a shared focus on enhancing the rider experience across every aspect—from product innovation to operations. By combining the expertise and dedication of our teams, we’re unlocking limitless possibilities to expand sustainable transportation, increase ridership, and deliver improved services. 

Record Ridership 

From coast to coast, communities are increasingly engaged and reliant on dock-based bike share as a reliable and safe mode of transportation and recreation. 2024 brought record-breaking ridership in Bicycle Transit Systems-operated systems (including BCycle programs) and Independent BCycle Operators. The growing demand for sustainable, convenient mobility options is thrilling—each ride represents a step toward a greener and healthier future. To all the community members we have the privilege of serving: thank you! 

A Decade of Bringing Bike Share to Communities 

This year marked Bicycle Transit Systems’ 10th anniversary—a decade of innovation, community impact, and success through unprecedented industry changes and societal disruption. As we celebrate this milestone, I’ve taken a step back to reflect on Alison Cohen’s founding vision – to be a be a company with local presence and expertise, providing community- and employee-centered dock-based bicycle sharing programs. It’s been much like learning to ride a bike—we’ve suffered a flat or two, but overall, we are rolling onward with growing momentum and confidence. I am immensely proud of the work we have done over the past decade and am ecstatic about the possibilities for the decade ahead! 

Looking Ahead to 2025 

With 2025 upon us, I want to reinforce our steadfast commitment to our vision of ensuring everyone has access to a bike—and assure you that the aspects of success from our first decade will serve as the foundation for growth on the horizon. 

In 2025, Bicycle Transit Systems will: 

Continue our Commitment to Diversity, Equity, Inclusion and Justice  

Our work around Diversity, Equity, Inclusion, and Justice (DEIJ) remains central to our culture and strategy. We will continue to invest in creating equitable opportunities for all and amplifying diverse voices – both in communities we serve as well as in the workplace. For the past decade, advancing equitable bike share through community-focused initiatives has been a foundational principal of our approach – and you can expect that we will remain committed to DEIJ in the community and workplace as we approach the next chapter of Bicycle Transit Systems.   

Invest in Product Development 

A strong future for dock-based bike share requires investment today. In 2025, we are doubling down on product development. We will provide continuous improvement to existing products while undergoing an informed product development process. By listening to riders, public partners, and operators, we will take a holistic approach to providing sustainable, long-term solutions to transportation challenges—enhancing our products and services to deliver seamless, user-focused experiences for many years to come. 

Provide Industry-Leading Operations & Customer Service 

At Bicycle Transit Systems, our hallmark is delivering efficient, reliable, and safe program operations paired with knowledgeable, responsive, and dependable customer service. As we move forward, you can count on our unwavering commitment to a customer-focused approach—it’s the foundation of any successful bike share program. 

Thank You 

To our customers, employees, riders, public partners, and the broader bike share community: thank you for your trust and support in 2024. The uncertainty and change that have rippled across our organization, and continue throughout the industry, have been challenging. In the wake of it all, you have continued to trust us. We do not take this lightly—thank you for your partnership. 

Here’s to another decade of bringing bike share to humans far and wide! 

Wishing you a happy and healthy new year! 

~ Kristin Gavin-Wisniewski, CEO

Gearing up for Growth: Announcement from CEO Kristin Gavin-Wisniewski

Friends, I’m excited to share some big news – Bicycle Transit Systems has entered into an agreement to acquire BCycle from Trek. 

The acquisition will make Bicycle Transit Systems the only vertically integrated docked bike share company in North America. We will be able to expand mobility options by providing cities nationwide with seamless solutions for building, installing, and managing docked, electrified bike share.

We are so proud to enter this new phase of growth with BCycle, America’s first bike share company. Since 2008, BCycle has delivered quality equipment and hardware for dozens of bike share systems, including our Philadelphia, Los Angeles, and Las Vegas markets.  

When the acquisition closes in October, Bicycle Transit Systems will acquire BCycle’s contracts, software, hardware, and future product development, including:

Ten BCycle-owned and operated bike share systems in communities across the U.S., including Santa Barbara, Santa Cruz, Madison, and Boulder. 

Bikes, docking stations, and software sales and support for 15 other communities, including Indianapolis, Salt Lake City, Cincinnati, and Milwaukee.

Synergies from the acquisition will allow us to grow and invest in product and technology innovation to more affordably and efficiently meet cities’ unique local needs. With greater flexibility and oversight of product development, we can design real-time solutions to pressing equity, safety, and climate challenges. 

The bottom line is that Bicycle Transit Systems can now better meet its core mission—to deliver the best customer experience possible for our riders and advance the future of bike share in the markets we serve.  

The Bicycle Transit Systems leadership team is excited to add BCycle’s Brian Conger and Caitlin O’Connell to our roster of experienced bike share leaders as our new Chief Business Officer and Product Director to ensure a smooth transition for our partner agencies and riders.

We are thrilled to have you along as we gear up for growth.

Onward together,

Kristin