Philadelphia Crew

The City of Bicycle Love is truly unique. Philly is home to the best cheesesteaks in the world,  the Liberty Bell, Rocky, beautiful open parks and museums and now one of the most popular bike share systems in the country. Indego is people-powered, not just by the riders, but by the behind-the-scenes bike magicians who keep everything running. They are mechanics, technicians, marketers, bikers, parents, students, coffee lovers and so much more.  Read below to learn more about this dynamic crew!

Kristin oversees all aspects of management and operations for Indego.  Before joining Bicycle Transit Systems, she founded and served as the Director of Gearing Up, a local cycling-based nonprofit organization. Kristin's professional experience spans the bicycling industry from working as a tour guide for a bicycle tour company to serving as a Research Fellow for the Safe Routes to School National Partnership. The driving force behind Kristin's leadership at Indego is to ensure that bicycles are accessible to all Philadelphians, because when people ride bikes the world becomes a smaller place and community is built. When not riding her bicycle, Kristin can be found in a yoga studio or somewhere in Mt. Airy with her husband and two dogs. Kristin holds a B.A. in Sociology and Spanish from the University of Richmond, and a B.S. in Kinesiology from Temple University.

Liza, HR Generalist, oversees Human Resources for Indego, including benefits, payroll, company policy, and employee relations. She holds a SHRM-SCP certification and previously lent her expertise in building business infrastructure to the restaurant and real estate industries. Liza loves working with the passionate and eclectic people that bike share attracts. She is allergic to cats and mangos.

Allan is our Operations Manager, keeping Indego rolling. A native of Ecuador, Allan was a founding member of Chicago-based volunteer group Radios Populares (RaPo), which travelled throughout North and South America to help build community radio stations, present workshops, and provide tech and organizational support to women's health groups, indigenous schools, farmers' movements and teacher's unions among others. Prior to his arrival in Philadelphia, he spent two years in a conflict zone in rural Colombia providing logistical support to health training initiatives, facilitating community organizing, as well as coordinating appropriate technology and solar installations in the region. He enjoys sharing food, experiences, excitement, rage, blame and credit where its due.

Andria, Customer Service Manager, is responsible for supporting the customer service team and ensuring delightful experiences for our customers. With over a decade of experience leading, coaching, and mentoring the customer service staff of three major metropolitan area mass transit agencies, she now brings her expertise to bike share. Her greatest passions are championing women's rights and animal rights.

Drew Takacs, Deputy Ops Manager, looks to build operational efficiency for optimal performance even if it means diving down rabbit holes to find them. Most importantly, he does what he can to take care of his amazing team. Prior to joining Bicycle Transit Systems, Drew spent 16 years with The Home Depot and 1 with Instacart, but his favorite job was as an Armor Crewman for the United States Army. He loves all things Philly (especially Philly sports as he's been an Eagles season ticket holder since 2001). He loves giving back to the city whenever and however he can.

Jason Entezari’s business experience is wide ranging in the public and private sector. Jason has over 8 years of experience in accounting, operations and charter school business management. Jason’s experience includes various layers of charter school operations and finance, including accounting clerk, junior business manager, director of operations of finance, and school business manager.

Jason is a frequent guest panelist at Temple’s Fox School of Business. He offers his expertise for new and existing Global MBA students in one on one and group settings. Jason holds an MBA with a concentration in Accounting from Temple University’s Fox School of Business, and a BA degree in Economics and Business Administration from Ursinus College.

Nigel Boyd is our System specialist, and coordinates and plans the install of new bike share stations whilst liaising with City clients to best meet their interests, and manages current station optimization projects to ensure the long term sustainability of bike share in Philadelphia. A native to Northern Ireland with a working background in production management, he believes that people are at their best when they come together.

Steve Ferzetti is Head Mechanic, and oversees the overhaul, repair and building of all Indego bicycles. Prior to joining Bicycle Transit Systems, he spent time working in local bike shops and repairing electric bicycles for Wash Cycle Laundry. Steve enjoys riding bicycles, working on old motorcycles and fishing."